Select Page

How can I keep a record of emails I send with inFlow Cloud?

We recommend using the new email settings, which make it easier to keep a record of emails you send through inFlow Cloud.

Default email settings

inFlow Cloud’s new email settings use a cloud server to send email for you. If you’d like a copy of all the email you send with inFlow Cloud to be sent to you, you can add your email address to the list of default Cc or Bcc addresses in your email settings.

Legacy email settings

inFlow Cloud’s legacy email settings use your email provider’s mail server to send email for you. If you’re noticing that the emails you’re sending from inFlow doesn’t sync into your “sent” folder, your email account is probably set as a POP3 account. When your email account is configured as a POP3 account, only the items in your Inbox folder of your webmail account will be synced with the server (that your emails are stored in).

To change this behaviour so you can see the sent emails from inFlow in your sent folder, you’ll have to switch to an IMAP account. An IMAP account does a complete sync between your email client and the server, so your emails sent from inFlow will be synced. There are different instructions for how to switch from POP3 to IMAP, but please consult with your email service provider or try taking a look here.

If you cannot or do not wish to switch from POP3 to IMAP, another workaround is to BCC yourself when you send an email from inFlow so you can see it in your inbox.

Was this article helpful?

Thank you for your input, your feedback is important to us.

Thank you for your input, your feedback is important to us.